Customer Service

We're happy to help!

Questions, concerns...? We want to help.  Send us a message below

Missing or Broken Game Pieces? Click Here
Fill out the form in the link.  Across The Board can help you get the pieces you need at no cost to you!  PLEASE note that our horseracing  games come with 11 horses (2-12)


9300 Watson Industrial Park
Crestwood, MO 63126

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Frequently asked questions

Have questions? We’re here to help

What is the Online Return/Exchange Policy?

We are a family owned company made up of real people that are handcrafting unique wooden board games.  Our games are built to last generations and create memories for your friends and family.  We stand by our games 100%.  We do this because it is the right thing to do.  Our employees are just like your friends and family, they care about quality, craftsmanship and most of all creating memories!!!

From our hands to yours, buy with confidence that we will make it RIGHT.

*please contact within 30 days with any issues or concerns

What is the Retail Store Return/Exchange Policy?

Refunds or exchanges, accompanied by a receipt, are gladly accepted within 60 days of purchase. To issue a refund please provide the original credit card.  When returning a gift, an exchange or store credit will be issued.

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